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For All Your Car Transport and Car Shipping Needs, get up to 8 free shipping quotes from Car Transport Quotes
Need to Transport a Boat or Horse? Visit one of our Other Sites: BoatTransportQuotes.com HorseTransportQuotes.com RVTransportQuotes.com NEW!! Free Classified Ads - Buy and Sell Cars Click Here Question - How is a transport supposed to work? Answer - Auto transport is very simple. You should receive a call from the carrier anywhere from 10 to 24 hours in advance of your pick up date. The driver will arrive and review (inspect for damage) the vehicle with you and load it on the truck. The reverse happens at the delivery point. The driver calls in advance, you'll inspect the vehicle for damage and take delivery of it if there is not damage. Question - How far in advance are reservations accepted? Answer - Reservations are accepted by most carriers up to two months in advance. Question - How many days in advance do I need to call to insure a pickup date? Answer - Plan enough time for us to pick up your vehicle. Two weeks in advance is the minimum for most carriers. Most carriers will usually deal with urgent situations on an individual basis. Question - How long does it take to have my vehicle picked up? Answer - Shipping for your vehicle is usually scheduled within two to three days of the scheduled pick-up date. Carriers can usually arrange to accommodate your schedule, but you may incur additional costs. Question - How long does it take for shipping my vehicle? Answer - Auto carriers pick up and deliver eight to ten vehicles at all times; weather & road conditions and other unforeseen factors make guaranteeing the delivery date impossible. Below are some basic ideas of how long it could take, but you should talk to your shipper to get exact dates. East Coast to West Coast - approx. 7 to 14 days Midwest to East Coast - approx. 5 to 8 days South to the North - approx. 5 to 8 days All shipping times are estimated do not base your transport on these examples without first contacting your shipper for assistance. Question - What type of paperwork do I need to ship my vehicle? (Insurance, title, registration, etc.)? Answer - Unless your vehicle is leaving the country all that is required for your shipment is a signature and walk around (inspection) with the driver at pick up. The walk around will allow you and the driver to verify if any damage exists at pick up. Question - How much does it cost for shipping my vehicle? Answer - Prices are determined by mileage, vehicle size, and delivery location. Question - Why does a truck(S.U.V) shipment cost more than a regular sedan? Answer - Shipments are based on weight that a truck can legally carry. This is why there is a small price difference between $50.00 and $100.00 for a regular truck or S.U.V. Question - Do I need to pay in advance for shipping my vehicle? Answer - A deposit and a signed order are usually required before, your vehicle is scheduled for transport. However, there are exceptions. The balance must be be paid upon the vehicle's delivery by Cash, Postal Money Order, or Cashier's Check. Question - What payment options do I have? Answer - Most carriers accept Personal Checks, Cashier's Checks, Postal Money Orders, and Major Credit Cards (They require the customer's signature for credit card payment). Question - What should you do if the vehicle arrives with damage? Answer - First thing you should do is make sure the driver understands that the damage is new and was not on the original bill of lading. The damage should clearly be marked and noted, then signed for by the driver. Upon completion of delivery a call should placed to your carrier or broker to inform them of the damage. In most cases the carrier will ask for an estimate and send you payment in a couple weeks. If the carrier is not responsive and unwilling to work with you to resolve the issue make sure you contact their insurance company and make a claim. Be sure however you have all the documentation to back up your claim - false claims can result in legal action by the carrier or broker. Question - Is my vehicle insured during transport? Answer - Your vehicle is insured for its Blue Book value during transit on the truck. Total loss or minor external body damage does not include glass or motor/undercarriages. Classic vehicles should have an updated appraisal for insurance purposes. Question - Is the consumers auto insurance primary or secondary? Answer - There is no such thing as secondary and primary insurance. It works the following way: Most carriers hold one million dollars ($1,000,000) combined single limit & two hundred fifty thousand dollars ($250,000) per incident. This insurance covers damage done to your vehicle in transit, there is no other insurance. The auto transport carrier is the main and only coverage. (exception: Automobile personal contents are not covered by any carrier insurance and in most cases if lost, stolen or otherwise will not be covered.) Question - Should a consumer pay more money for a lower insurance deductable? Answer - Absolutly not! Most carriers have deductables between $200.00 and 2000.00. Regardless of damage done to a vehicle you should never have to pay a deductable either way. If a carrier requests additional fee for a deductible they are only attempting to get a higher price. Question - What is the best size carrier to transport a vehicle on? (3,5,6,8 or 10 car carrier) Answer - The actual truck/trailer size does not matter. Sometimes you will get faster service with the smaller carrier. However that is not always the case, this is a judgement call. If you feel confident in your transporter selection then the size does not matter. Question - Can I pack my belongings in my vehicle? Answer - As of 1998 the Department of Transportation ruled that you may NOT load any items in a vehicle on auto carriers. All trucks are occasionally subject to inspection, which includes unloading the vehicles off the truck and items contained from the vehicle. This risks leaving the items behind. Auto carriers are NOT licensed to carry household goods or personal items. These goods and items are not covered by the carrier's insurance. Any damage to your vehicle due to the household goods shifting or breaking is also not covered. Personal belongings left in the vehicle are shipped strictly at the owner's risk. Carriers will not inventory any belongings left in the vehicle and will assume no responsibility for them. Also, items packed in the vehicle add weight and may cause damage to the exhaust system or suspension of the vehicle. If you do decide to pack items in the vehicle, most carriers can and will charge an additional fee for the extra weight. Question - How much gasoline do I leave in the tank? Answer - Whatever is in the tank will be acceptable, except when the vehicle is shipped to Hawaii. Then it is recommended the tank should be as low as possible. Question - Will you ship my vehicle if it is not operable? Answer - We will transport your vehicle if it is not operable (Not Wrecked) at an additional fee. Vehicle tires must be able to roll (tires inflated), and the vehicle must have emergency brakes. Question - What if I am unavailable to pick up the vehicle? Answer - Have an alternative party, like a friend or relative, sign on your behalf. It is best that they know your vehicle so that if there is damage they can point it out. If you are not available, your vehicle may go to a terminal for you to pickup. Question - What if my location is inaccessable to the truck? Answer - Most trucks are 75 feet long and very wide, which makes it impossible to reach most residential areas due to narrow roads, trees, power lines, city ordinances, and other road factors. The driver will attempt to get as close as possible to the delivery location, or we will arrange a convenient location, like a shopping center or major street crossing, to pick up or deliver your vehicle. Car Transport Contact Privacy Created and Owned By: CustomSoftware4u.com Legal Info
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